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Within reach across all
channels.

3-year warranty
Assembly service
30-day money-back guarantee

Contact

Contact

We make it a priority to deliver outstanding customer service. You can reach us across many different channels: Telefone, email, video chat, WhatsApp and in person. Any questions? Problems? Suggestions? We are happy to hear from you!

 

Any questions about AUGLETICS? Any personal inquiries? No problem!
Ouside of office hours you can reach us through email or WhatsApp.

Christopher 1

Consultation &
appointments

Any questions about AUGLETICS? Any personal inquiries? No problem!

Mo-Fr. 9:00 – 18:00

Service

Kommst du mit irgendetwas nicht klar? Gibt es ein Problem? Wir helfen dir: kompetent, schnell und unkompliziert. Schau gerne vorab, ob die Lösung bereits im Hilfe-Center steht.

Mo-Fr. 9:00 – 18:00

Building video

Building video

We deliver your rowing machine right to your doorstep. You can find a step-by-step instruction for assembly in our attached guide or the assembly video. We are only a call away and always happy to help from afar.

Video consulting

Our products are always up-to-date and so is our communication system. Make an appointment for a video chat with us, so we can clear up any questions face to face.

FAQ

How is AUGLETICS different to other rowing machines?

AUGLETICS ist der einzige Hersteller, der seine Produkte direkt in Deutschland entwickelt und produziert. Die Geräte AUGLETICS Eight Sport und AUGLETICS Eight Style zeichnen sich durch höchste Qualität aus und können sowohl zu Hause als auch im Studio eingesetzt werden. Im Vergleich zu anderen Heimtrainingsgeräten sind sie zwar etwas teurer, bieten jedoch eine längere Lebensdauer und wesentlich mehr Funktionen. Die integrierte Technik motiviert dich dazu, das Gerät regelmäßig zu benutzen.

 

Dabei unterscheiden sich die beiden Modelle nicht nur im Preis, in der Optik & in der Displaygröße, sondern auch in der Ausstattung: Nur das AUGLETICS Eight Style verfügt über einen virtuellen Trainer, der dir ermöglicht, das Rudern optimal zu erlernen und Echtzeit-Feedback bereitstellt – perfekt für Ruderanfänger. Schaue dir jetzt den gesamten Vergleich an.

How is AUGLETICS different to other rowing machines?

Up to 2.02 m is no problem and the roller conveyor is definitely long enough for you. After that, it depends a bit on your leg length to torso length ratio. We had 2.06 m athletes on the device and it worked, but we'd recommend trying it out in a store first. However, up to a height of 2.02 m you will definitely fit on the device.

How does the order process work?

After ordering via the website or by calling our product advisor, you pay directly by Paypal, credit card or direct debit. Alternatively you can pay after you have placed your order but before delivery. For alternative payment methods please contact us. As soon as your device is ready for shipment, you will receive a message from us with all the details about your shipment so that you can always see the current status and the exact delivery date. If you have trouble setting up the device or otherwise need help, your Product Advisor is always available after your purchase.

Where can I get spare parts?

The most common spare parts are available directly from our online shop. If you need something else or if you are not 100% sure, it is best to contact your Product Advisor directly. Simply call the support hotline or write an email to: support@augletics.de

Who do I contact for support?

Wir sind für dich da. Versprochen! Hast du eine Frage zum Produkt, hast ein Problem mit der Bedienung oder ist dein Gerät gar defekt? Schau am besten in unser Hilfe-Center, ob es eine schnelle Lösung für dein Problem gibt. Falls nicht, sind wir per E-Mail oder auch telefonisch für dich da.

What about a warranty?

We give a three-year guarantee on our products, but even after that we won't let you down and will help you with service and support if you have any doubts. You also have the option of taking out a follow-up guarantee. You will find all information about it here..

AUGLETICS is a young company. Does that mean any risk for me?

For more than eight years, we have stood for modern innovation in smart rowing machines. In order to be able to keep the quality standards high, we cooperate in production with established German companies. We can draw on greater resources here than our age would suggest. This gives us and especially you, the security that you need.
AUGLETICS can guarantee, that you will continue to be able to obtain spare parts for at least five years. We have big plans!
Wir haben noch einiges vor!

Does AUGLETICS Eight fit in my apartment?

You can find the dimensions of the devices on the product page at the bottom. If you have an iPhone or an iPad at hand, you can also experience our devices interactively. To do this, please go to the following link: https://augletics/testen/#virtuell

How are your two devices different?

The AUGLETICS Eight and the Eight Style are designed for private users and fitness studios. They are among the most compact devices on the market and can also be folded up and stowed away to save space, but are extremely robust and designed for intensive use. Visually, they differ in the materials. With its black robe made of powdered steel, the Eight looks like classic fitness equipment, while the Eight Style made of oak is more reminiscent of a noble piece of furniture.

Do I need electricity?

A power supply is required to operate the large display and to adjust the resistance. The device does not require any electricity to generate the resistance itself, so that the power consumption is comparatively low. In standby, the display switches off automatically, so that power consumption is minimized here. Alternatively, you can unplug it completely and shut down the display.

Is an internet connection necessary?

You can use the rowing machines from AUGLETICS at any time without an internet connection. However, AUGLETICS offers you a variety of smaller and larger extras when using an active WLAN connection.

Wenn du dein Gerät im WLAN betriebst, dann hast du sowohl die Möglichkeit, dich einzuloggen, deine Trainingsdaten in deinem persönlichen Profil zu speichern, als auch die kostenlose Updatefunktion zu nutzen. Wir stellen dir, wie bei anderen Apps üblich, etwa alle 2 Monate ein Update zur Verfügung, das dein Sporterlebnis noch interessanter für Dich macht.

Where can I give the machines a try?

You are interested in your own rowing machine, you want to have it in your rowing club or in your practice soon, but you are not sure if you will use it?

We have put together all the information for you under the heading Testing .

Virtual experience

Use your smartphone and our advanced technology to put your AUGLETICS Eight up in your home even before purchase.

Blog

Stay up to date through our blog and learn more about your AUGLETICS, new products and updates.

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